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IT Service Manager

Brighton, £42,000
Permanent
Reference: PW5584

IT Service Manager

Brighton

£42,000 + Benefits

 

IT Service Manager required for our client based close to Brighton, East Sussex.

This role holds responsibility for the service and performance and IT services across the business. You will ensure all service providers are in line with expectations and their commitments.

As such, we are looking for a strong service delivery candidate who has previous experience with managing outsourced service providers.

You will be responsible for:

  • Own the creation and implementation of supplier performance process and procedures
  • Ensuring SLAs and KPIS for external suppliers are adhered to
  • Build relationships across the business and with external suppliers for the best working processes
  • Report to the business and make all information visible for relevant stakeholders
  • Track and oversee the duration of all contracts in place

This role will provide a great challenge to someone with a solid service management or service delivery background. You will be managing one other person in this instance who will help you support and oversee the department.

So if you are an experienced IT Service Manager looking for their next challenge, this is the one to apply for.

Please send your CV to Paul Wilson at Arc IT Recruitment.

IT Service Manager, Service Delivery Manager, Commercial Manager

Brighton

£42,000 + Benefits

Apply Now