Technical Analyst, Software (CMS, Intranet, HR Systems)

London, £45,000 - £50,000
Reference: RC5279

Technical Analyst, Software (CMS, Intranet, HR Systems)

London, City 

 CRM, CMS, Intranet, Workday


Technical Analyst with experience of either CMS, Corporate Intranets or HR Systems is required for renowned Investment Bank based in the heart of the City. This role will see you working on applications within the HR and Corporate Affairs divisions.  


The main applications you will work on are: Workday – Global HR Platform; Intranet Platforms; company website. You will also be involved in other IT projects for the Support Division.


You will be expected to gather requirements for new functionalities, manage BAU with interval team and / or vendor, support, maintain and develop integrations and be the single point of contract for critical incidents coordinating between the internal IT team and the software vendors.

This is a particularly technically focussed BA role.


Key Requirements:


  • This is a varied role both technically focussed and working with numerous teams. You will thrive on working on numerous projects at any one time
  • Significant technically focused BA experience (supporting interfaces, developer etc…)
  • Excellent communication, team-working and interpersonal skills
  • Excellent Team collaboration skills a ‘must have’ preferably across multiple divisions
  • Strong attention to detail and a willingness to thoroughly investigate and determine root cause in cases where results do not match expectations


Experience of some of the following technologies:

  • CMS / CRM
  • Corporate Intranets
  • Workday



  • HR Systems experience
  • Vendor Management skills and proven track record of working with IT vendors
  • Financial Services Sector experience
  • BA Certifications


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