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Service Desk Analyst/ Helpdesk Analyst

Camberley, Surrey

£20k

(1st Line Support, Microsoft Office 2003/2007, Windows XP, Active Directory, Linux).

Our client is a well respected national organization. Within this role, you will provide 1st/2nd level technical support and troubleshoot to the client's end- users and system support staff who have contacted the Service Desk via phone, Web-logged calls or email.

The ideal candidate will be experienced in 1st and 2nd line support with a proven track record in delivering excellent Customer service. You should have good knowledge of Microsoft Office 2003/2007, Windows XP, Active Directory and ideally PC Hardware.

You must be able to work as a team in a shift rotation pattern

Ref: MF4016

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