Supplier Service Manager

Brighton, £50,000
Reference: IM5584

Supplier Service Manager

Brighton, East Sussex

£50,000 Package + Benefits


Supplier Service Manager required for our client based close to Brighton, East Sussex.

This role holds responsibility for managing the service suppliers and their performance across the business. You will ensure all service providers are in line with expectations and their commitments.

As such, we are looking for a strong service manager who has previous experience with managing outsourced service providers in the IT sector.

You will be responsible for:

  • Own the creation and implementation of supplier performance process and procedures
  • Ensuring SLAs and KPIS for external suppliers are adhered to
  • Build relationships across the business and with external suppliers for the best working processes
  • Report to the business and make all information visible for relevant stakeholders
  • Track and oversee the duration of all contracts in place

This role will provide a great challenge to someone with a solid service management or service delivery background. You will be managing one other person in this instance who will help you support and oversee the department.

So if you are an experienced Supplier Service Manager looking for their next challenge, this is the one to apply for.

Please send your CV to Imogen Morpeth at Arc IT Recruitment to be considered.


Supplier Service Manager, IT Service Manager, Service Delivery Manager, Commercial Manager

Brighton, East Sussex

£43,000 Basic - £50,000 Package + Benefits

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