Service Reliability Manager

Crawley, West Sussex, Up to £75k
Reference: MF7260

Service Reliability Manager
Crawley, West Sussex

An experienced Service Reliability Manager is required to join an impressive organization of note.   We are looking for candidates with strong experience in Software Reliability, software montoring skills and who have experience in working within an Agile and/or SAFe environment. 

You will be responsible for setting out quality standards as well as change and incident management processes within an environment of continuous improvement, additionally, you will have experience building and managing Application Support teams providing 1st & 2nd line remote support to a broad array of clients. Another important part of the role will be to own the Disaster Recovery plan’s and ensure the capability of the team to execute the plans.

Key skill and responsibilities:

  • Software Reliability.
  • Software monitoring.
  • Change Management.
  • Application & System Monitoring.
  • Incident Management.
  • Disaster recovery.
  • Building an effective Application Support Team.
  • Bug management.

Desirable Skills/Experience:

  • Experience of working within SAFe methodology
  • Modern application deployments practise.

This is a fantastic opportunity to join an impressive organisation and have a lasting impact on the future direction of the Service Delivery levels moving forward. In return you will be given support as well as a platform to succeed within a great team environment.

If you have the required skills and would like to learn more about this opportunity please submit your details now to ARC IT Recruitment.
Service Reliability Manager – Up to £75k - Crawley, West Sussex

Located near to London Gatwick, the role is perfectly situated to commute from Guildford, Croydon, Brighton, Burgess Hill, and Haywards Heath.

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