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Resource Planning Analyst / Data Analyst - £28k + benefits and bonus

Resource Planning Analyst required by buoyant UK employer.  This is an opportunity that will enable serious scope to progress your career in a very progressive environment.

In order to be considered you will ideally comply to the crux of the requirement below.

• Have considerable previous experience in a similar Resource Planning Analyst role within an omnichannel contact centre environment.
• Strong technical skills across Contact Centre systems; WFM systems (Teleopti), telephony platforms, Excel (including VBA) and potentially Power BI.
• Analytical and data driven, with  experience in how to use data to underpin process and behavioral change.
• Commercially astute, resilient and adaptable.

Please do call to discuss or simply send your cv.

Remote / Portsmouth, Hampshire.

£28k + benefits