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Resource Planning Analyst

Portsmouth, Hampshire, £28,000 + Benefits/Bonus
Permanent
Reference: MF7682

Resource Planning Analyst / Data Analyst - £28k + benefits and bonus

 

Resource Planning Analyst required by buoyant UK employer.  This is an opportunity that will enable serious scope to progress your career in a very progressive environment.

In order to be considered you will ideally comply to the crux of the requirement below.

  • Have considerable previous experience in a similar Resource Planning Analyst role within an omnichannel contact centre environment.
  • Strong technical skills across Contact Centre systems; WFM systems (Teleopti), telephony platforms, Excel (including VBA) and potentially Power BI.
  • Analytical and data driven, with  experience in how to use data to underpin process and behavioral change.
  • Commercially astute, resilient and adaptable.

Please do call to discuss or simply send your cv.

 

Remote / Portsmouth, Hampshire.

£28k + benefits

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