Resource Planning Analyst
Portsmouth, Hampshire, £28,000 + Benefits/Bonus
Resource Planning Analyst / Data Analyst - £28k + benefits and bonus
Resource Planning Analyst required by buoyant UK employer. This is an opportunity that will enable serious scope to progress your career in a very progressive environment.
In order to be considered you will ideally comply to the crux of the requirement below.
- Have considerable previous experience in a similar Resource Planning Analyst role within an omnichannel contact centre environment.
- Strong technical skills across Contact Centre systems; WFM systems (Teleopti), telephony platforms, Excel (including VBA) and potentially Power BI.
- Analytical and data driven, with experience in how to use data to underpin process and behavioral change.
- Commercially astute, resilient and adaptable.
Please do call to discuss or simply send your cv.
Remote / Portsmouth, Hampshire.
£28k + benefits