Lead UX Researcher

The Role:

We are delighted to be partnering with a household brand and established digital marketplace, who are on the search for a Lead UX Researcher.

The role is a hybrid role and will need to be in the London office two days per week.

Key Responsibilities:

• Working as part of an Agile Team you will be focused on delivering brilliant end to end customer experiences.
• Maintain and develop our client’s in-house research facility.
• Collaborate closely with the Product and Dev Teams on the UX design vision.
• Manage end to end research activities – recruitment, planning, execution, analysis and insight delivery.
• Work as part of a cross-functional team of product, tech, design and user research that foster a culture of impact and performance to propel our client’s user growth

Key Requirements:

• Good solid understanding of user centered design principles and heuristics
• You are comfortable planning, scoping, conducting, analysing and communicating research
• You are familiar with qualitative and quantitative research methods, including usability testing, contextual interviews, remote testing, guerrilla research, focus groups, analytics.
• Solid presentation skills and experience communicating user-centered research findings.
• You thrive in a dynamic environment and are able to execute with autonomy