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Application Support Specialist

Remote, Competitive Salary
Permanent
Reference: RA8150

Application Support Specialist 

York (Remote Working Available)

Competitive Salary + Benefits

 

An Application Support Specialist is required for a well established regulatory compliance software company based in York. The Application Support Specialist in this role delivers 1st line application support and world class customer service, resolving issues and ensuring they meet the clients’ needs and expectations. The position requires a strong services aptitude, team contributor, and the capability to understand software applications and product workflows.

The right candidate will have the following experience:

  • Experience in a customer facing role, preferably with a software or financial services company.
  • Positive attitude with excellent telephone communication and listening skills.
  • Excellent verbal and written communications skills with the ability to understand and drive client issues to resolution.
  • Fast learner who is eager to develop and grow new skills quickly.
  • Proficient in Microsoft Office programs; experience of helpdesk or CRM systems an advantage.
  • Familiarity with software applications and product workflows; prior experience of application support or financial software systems is beneficial.

For more information on this exciting new role, please send your CV to Ross at ARC IT Recruitment for a confidential chat.

 

Application Support Specialist 

York (Remote Working Available)

Competitive Salary + Benefits

Apply Now