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Client Services Specialist

Fully Remote, Competitive
Permanent
Reference: RA8150

Client Services Specialist 

Fully Remote 

Salary up to £28,000 + Benefits

 

A Client Services Specialist is needed for a leading provider of compliance and regulatory software solutions based in York. The Client Services Specialist position is a fully remote role. 

The Client Services Specialist will deliver 1st line application support and world class customer service, resolving issues and ensuring we meet our clients’ needs and expectations. The position requires a strong services aptitude, team contributor, and the capability to understand software applications and product workflows.

The right candidate will have the following experience:

  • Experience in a customer facing role, preferably with a software or financial services company.
  • Positive attitude with excellent telephone communication and listening skills.
  • Excellent verbal and written communications skills with the ability to understand and drive client issues to resolution.
  • Fast learner who is eager to develop and grow new skills quickly.
  • Proficient in Microsoft Office programs; experience of helpdesk or CRM systems an advantage.
  • Familiarity with software applications and product workflows; prior experience of application support or financial software systems is beneficial.

For more information on this exciting new role, please get in touch today with your CV to Ross Apted at ARC IT Recruitment.

 

Client Services Specialist 

Fully Remote 

Salary up to £28,000 + Benefits

 

Apply Now