Lead Business Analyst, Insurance

The Role:

Lead Business Analyst is required by global insurance organisation to manage and shape the business analysis function within Operations. This pivotal role offers a unique opportunity to coach and inspire a team of professionals while driving digital and business transformation projects.

Key Responsibilities:

• Lead and manage a team of business and test analysts, providing coaching, training, and oversight.
• Oversee hiring to maintain a robust team capable of supporting transformational and digital initiatives.
• Implement tools to facilitate collaboration and process mapping between project stakeholders.
• Establish standardized templates and mechanisms for documenting business, systems, and technical requirements.
• Collaborate closely with the Head of Change and Lead Project Manager for unified delivery approaches.
• Allocate resources effectively and participate in team-wide change forums for BAU and operational updates.
• Build strong relationships with internal and external stakeholders to drive seamless delivery.
• Act as the business analysis workstream lead on high-profile projects, capturing and defining business requirements, managing tech vendors, and ensuring integration success.
• Contribute to product roadmaps, backlog refinement, and cross-team collaboration.
• Identify challenges and provide solutions promptly.
• Uphold good conduct to deliver the best outcomes for customers and policyholders.

Key Requirements:

• Insurance experience and knowledge of insurance policy administration, policy lifecycles and workflows
• Exceptional stakeholder management and communication skills.
• Proven ability to coach, nurture, and develop high-performing teams.
• Deep understanding of business goals and the role of business analytics in achieving them.
• Expertise in writing user stories, acceptance criteria, and facilitating requirements documentation.
• Knowledge of insurance policy administration, lifecycles, and workflows.
• Strong facilitation, presentation, and negotiation skills.
• Ability to work independently and drive delivery outcomes.
• Desirable Skills & Experience:

Desirable:

• Experience of test analytics
• Knowledge of the Software Development Lifecycle
• Experience with Story Mapping
• Understanding of Restful APIs
• Experience conforming product definition to regulatory compliance requirements
• Experience of working at an InsurTech or setup on start-up
• Experience/Knowledge of structured or un-structured database architecture

What’s on Offer:

• Generous Benefits Package: Including 25 days of annual leave (+ bank holidays), private medical and dental insurance, critical illness coverage, and more.
• Pension & Bonus: 10% non-contributory pension and eligibility for an annual bonus.
• Wellbeing Support: Access to wellbeing schemes, employee assistance programs (EAP), and health assessments.
• Hybrid Working Model: Work flexibly with IT support for a home setup.
• Professional Development: Support for study and continued learning.
• Sustainability Perks: Electric vehicle salary sacrifice scheme.

For a full consultation on this role please send your CV.