Technical Training Specialist

Gatwick, £Competitive Plus Benefits
Reference: RC7040

Technical Training Specialist


£Competitive Plus Benefits


Technical training specialist is required by a large global cutting-edge organisation based near Gatwick Airport. This role will see you taking responsibility for maintaining the company’s software training environments, including related administrative tasks, ensuring those environments are suitable for both training execution and training material creation. You will also provide collaborative input on the analysis, design, development, implementation and evaluation relating to technical software training content for internal audiences around general IT skills and concepts, including but not limited to Citrix, Networking, Microsoft SQL Databases, Cloud and Virtualization techniques, container technology.


Key Responsibilities:

  • Perform virtual training administration tasks (provisioning of training machines, assisting internal training users with connectivity, performing virtual setup provision as required
  • Ensure training environments are compliant with Global IT policies and requirements
  • Create and / or assist with the creation of technical software training modules, including but not limited to Microsoft SQL Server, Virtualization including Citrix Application Streaming and VDI, Networking, Windows Server Implementation / Configuration
  • Deliver technical software training to a global internal audience where appropriate
  • Pioneer new learning technologies and methodologies to ensure efficient design, development and implementation of learning activities
  • Assist with creation of new, blended learning opportunities which encompass classroom training, multi-media-based distance learning and the use of Virtual Classroom software (Adobe Connect) to deliver remote learning activities
  • 30% overnight travel, as necessary


Key Experience:

  • Bachelor’s Degree in Computer Science or similar or a minimum of 5+ years’ experience working in a system administrator type role
  • Demonstrable knowledge through certification (CCNA, CCP, MCSA or similar) highly desired
  • Database and DBMS implementation / configuration knowledge essential, Microsoft SQL Server preferred
  • Experience with Citrix and other virtualization products essential
  • Cloud experience essential, ideally Microsoft Azure and Azure management through Azure Powershell
  • Ability to create, maintain and automate Powershell scripts used to deploy VMs through Azure and execute post-installation tasks on machines, knowledge of other programming languages advantageous
  • Good working knowledge of Active Directory required
  • Experience of cloning of machines and machine deployment (including sysprep automation) essential
  • Knowledge of container technology, especially Docker, desired but not essential
  • Ideally experience in delivering knowledge to others, preferably in a classroom setting
  • Excellent communicator and presenter who would like to increase and hone delivery skill
  • Willing to develop and explore skills with photo and video editing tools, as well as eLearning development using Adobe Captivate / Camtasia or similar
  • Passion for learning, the passing on and packaging up of information, exploring new tools and delivery methods, pushing boundaries
  • Participation in presentation skills workshops, preferred



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