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Internal Communications Manager is required by a buoyant insurance organisation based in central London. Reporting into the Change Communications Lead, you will join a vibrant, high-functioning team building engaging and impactful communications across the business.

This role would ideally suit a highly creative individual with exceptional copywriting skills and the ability to transform technical, complex, or jargon-heavy information into content that is succinct, impactful, and engaging – both on and offline. You will take ownership of projects managing them proactively and chairing/leading workstream meetings and workshops.

This role will be a hybrid role with 2-3 days in the central London offices and the rest remote.

Key Responsibilities:

• Delivering internal communications for project-based and BAU communications.

• Working in partnership with IT and marketing functions to deliver effective change and product communications through programme and project lifecycles to achieve benefits realisation.
• Creating messaging, branding and change communications in unison with the marketing leads for each business.
• Producing and delivering content for internal communication channels; crafting inspirational, informative and engaging content to drive awareness and adoption around new corporate IT solutions with business partners across the business
• Monitoring, analysing and reporting on the impact of change communications feeding back to stakeholders and using the data to inform future activities.
• Contributing to, and working with, the wider communications team and other colleagues to develop, manage and activate content as required.
• Develop key messages and agree on the communications protocols and processes, including identification of appropriate channels and formats for different types of communications

• Ensure that all output adheres to relevant corporate policies
• Ensure appropriate communications metrics are employed to review and monitor the effectiveness of communications with the objective of continuous improvement
• Deputising for the Change Communications Lead when necessary.
  
  

Key Experience and Skills:

• Excellent verbal and written communication skills – ability to communicate information clearly and succinctly across diverse audiences
• Listening and influencing skills
• Strong reasoning capabilities – creative and lateral thinking, combined with good problem-solving skills
• The ability to build relationships and empathise with people at all levels of the organisation
• Highly organised with excellent project management skills and capable of managing and prioritising multiple projects
• Experience of working in a role that is embedded in an IT environment is preferred
• Recent technology industry experience is preferred
• Insurance industry/broking experience is desirable
• Can understand the jargon and translate it into easily accessible communications

• Understanding of how to manage effective change communications
• Can demonstrate experience of using a variety of digital comms channels
• Proven experience in a communications or marketing background
• You may have been an internal or change communications specialist, or a product marketer
• A Bachelor’s degree-level, with a Marketing or Communications major

For a full consultation, send your CV to Arc IT.