Job Ref: RC8919

IT Support

IT Support

IT Support

IT Support Engineer

Salary: £35K + Benefits

Location: Salisbury

Job Type: Full Time

The Role:

IT Support Engineer is required to join the fun and friendly support team of a vibrant digital agency. Within this role you will work directly with a diverse customer base providing technical support via email, phone or face to face. You will experience a myriad of diverse technologies and no two days will be the same!

This is an office-based role.

Key Responsibilities:

  • Experience in a Managed Service Provider IT Support role
  • MS 365 deployment and support experience
  • Desktop Support and deployment experience (Windows 7 – latest)
  • Server Support and deployment (2008 – latest)
  • Network support and deployment experience
  • Demonstrable networking experience (routing, switching, VPN’s and Firewalls)
  • Windows server system setup and administration
  • Microsoft RDS administration, support and troubleshooting experience
  • VMWare and Hyper-V administration and troubleshooting Experience
  • Networking; subnetting, vLAN’s, routing, ACL’s, troubleshooting and administration
  • Firewall administration, setup, configuration, troubleshooting and administration
  • VPN administration, setup, configuration, troubleshooting and administration
  • Domain DNS administration
  • SQL – Basic administration
  • MDM – Experience with either MS Intune or other MDM solutions
  • Cloud hosted Administration – Azure or AWS
  • Knowledge of Backup solutions – Arcserve, Acronis & Veeam
  • Excellent Customer Service and communication skills

For a full consultation, send your CV to ARC IT Recruitment.

Your IT Support point of contact is:

Laura Hestley

Delivery Consultant

IT Support

Job Ref: RC8919

IT Support

IT Support Engineer

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