Job Ref: RC8932

IT Security

IT Security

IT Security

Technical Lead End User Computing

Salary: £competitive + bonus (25%) + benefits

Location: London

Job Type: Full Time

The Role:

Technical Lead EUC is required by prestigious brand with their head office based in London. You will be the primary Technology Lead focused on designing and delivering operating system and computer application compliance for the company userbase. The role will fulfil project related work and level 3 problem resolution in conjunction with the service desk team. You will be part of a team of 5 varying Technology Leads and would have accountability for the System Centre Configuration Manager and Microsoft Endpoint Configuration Manager.

Key Responsibilities:

  • Primary technical lead for System Center Configuration Manager proactive management and support
  • Responsible for the security best practices on updates management for Windows 10/Office 365 to comply with industry standard frameworks and policies.
  • Responsible for SQL 2016 Database support
  • Delivers technical solutions in conjunction with other projects and working with Service Desk team for systems that require specialist internal support resources.
  • Ensure IT systems are fully documented to audit changes and updates and to support business change and operations.
  • Plans, organizes, and manages technical support for relevant technologies within the Hosting Tower.
  • Supports and acts as back up for other technology towers covered by other members of the team (Azure, Security, Networks, etc)
  • Leads and participates in working with other departments to provide proactive, responsive, and timely solutions to customer and product issues.
  • Ensure license compliance and usage is maintained including the annual Microsoft audit.
  • Provide monthly/quarterly reports as required to include, but not exhaustive to infrastructure usage, growth, capacity planning.

Key Requirements:

  • The ability to provide EUC technical leadership on projects
  • Windows Autopilot and PXE
  • Administering and Deploying System Center 2012 Configuration Manager
  • Administering Microsoft Intune for Windows/Mobile (Apple) Management
  • Administering Windows Patching Cycle
  • Operating System Deployments Windows 10
  • Microsoft Endpoint Configuration Manager Current Branch (MDM & PC Management)
  • Knowledge of Jamf-Pro or similar apple device management Solution
  • Rights Management (Azure and On Premise)
  • Knowledge of SQL Database Infrastructure
  • Proven experience of PC, server and network administration and support, using structured, formal processes and procedures
  • Advanced functional knowledge of operating systems, applications, utilities

For a full consultation on this role please email your CV to Arc IT Recruitment.

Your IT Security point of contact is:

Alexandra Gilliland

Delivery Consultant

IT Security

Job Ref: RC8932

IT Security

Technical Lead End User Computing

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