Systems / Network Administrator

The Role:

Systems / Network Administrator is required to join a vibrant software company based in Brighton. Within this role you will provide IT support to both onsite and remote users troubleshooting, fixing and escalating issues as required. This is a great opportunity to join a fun, friendly, creative and highly-collaborative team.

Key Responsibilities:

• Provide operational administration and configuration support for our server and network solutions
• Execute error analyses of various server systems on a regular basis
• Work independently and with authority to make decisions for best operational results, balancing proactive and reactive system monitoring activities.
• Exhibit strong customer service, communication and partnership skills – internally and externally
• Diagnosing and supporting employees’ technical issues with their IT including hardware, software, network, and internet connectivity.
• Monitor and maintain effective backup solutions and complete integrity tests
• Managing software licenses and permission schemes
• Use ticketing systems to track current and future IT requests
• Create IT documentation and network guides/ policies
• Work with clients to configure and support IT solutions on a project by project basis
• Configure and deploy VPN and remote working solutions

Key Skills and Experience:

• Experience and understanding of projects lifecycle (Initial IT Setup through to project end and archiving)
• Able to talk to clients at a technical level to understand project requirements
• Able to prioritise tasks within a changeable environment
• Experience setting up group policies and configuration profiles through JamF and at the network level
• Able to configure and maintain different VPN, LAN, WAN and VLAN solutions
• Able to configure and deploy different remote working solutions (But not determining which is best)
• Able to configure internal network and security to adhere to client requirements
• Able to audit and security logs and security scan alerts
• Experience maintaining system-wide backups and redundancy solutions

For a full consultation, send your CV to ARC IT Recruitment.