Infrastructure Solutions/ Project Engineer

The Role:

Infrastructure Solutions / Project Engineer is required by highly successful, buoyant financial services organisation based in central London. This role will see you joining a fast-paced global infrastructure team who are responsible for the continued availability and support of a hybrid on-premise and cloud infrastructure. The ideal candidate will have a wealth of practical and technical experience and be able to draw upon this in order to successfully deliver infrastructure projects. This is a great opportunity to join a thriving business during an exciting period of expansion and change.

Key Responsibilities:

• Support the business units with their use of the IT Systems
• Engineer technical solutions to business requirements
• Ensure all changes to production services are subject to change control
• Provide escalation support to the Group IT Service Desk during project activity
• Produce documentation to improve the efficiency and effectiveness of post project support as part of project delivery
• Conduct root cause analysis following unplanned disruptions to improve system availability during project and warranty periods
• Conduct Problem Management of repeat incidents affecting business services during project delivery and warranty

Key Requirements:

• Significant experience in an Infrastructure Engineer or similar IT role (e.g. Technical Specialist, Technical Architect)
• Experience working with cloud technologies such as Microsoft Azure, O365 and Exchange Online
• Extensive experience working with cloud, server, desktop, network and telephony providers
• Extensive experience / hands-on skills of building an Infrastructure rack end to end & physical office deployments, including UPS, Switch configuration, patching, Server build (physical and via SCCM), including hypervisor experience
• Extensive experience working with multi-site and multi forest Active Directory environments, group policy and DNS
• Good knowledge of networking – Layer2/3, dynamic routing, MPLS and firewall
• Experience with incident management systems, identify incident trends and gather relevant information systematically to troubleshoot and resolve issues
• Take ownership of issues and provide updates to users on outstanding issues.

Desirable Experience:

• Experience of Microsoft technologies such as SCCM, SCOM & TEAMS
• Good knowledge of Citrix
• Good Knowledge of Intune\AutoPilot device management & app distribution
• Good Knowledge of Azure able to work with Azure networking & understand security model for Azure to plan, rightsize and securely deploy VMs
• Good knowledge of VMware deployment of guests & hosts
• Experience with Email archiving solutions such as Mimecast or Enterprise Vault
• HP branded server knowledge
• Meraki, Juniper, Nortel and Cisco switch experience
• Knowledge of Identity Management, AD Connect, Conditional Access, DLP & MFA
• Project Management skills – ideally PRINCEII foundation

For a full consultation, send your CV to ARC IT Recruitment.