Business Support Administrator

The Role:

Business Support Administrator is sought by a prestigious financial services organisation with offices in the heart of the city. Within this role you will work within a key division supporting the Operations Manager with both business as usual and project work while also collaborating with colleagues in IT, Compliance and HR. This is a busy and varied role with daily tasks including reviewing processes and procedures, managing the teams centralised inbox, supporting the administration of meetings and coordinating IT access and the provision of IT kit. This is a great opportunity for a proactive and enthusiastic Business Support Administrator to join an established, yet growth organisation with fantastic opportunities for long term career advancement.

Key Responsibilities:

• Support the Operations Manager in both BAU and project initiatives, including general admin support as required
• Work closely with IT User Support Manager to coordinate the issue of standard IT kit, and ensure procedures are being followed
• Assist with joiner/leaver process for the division
• Management and ownership of selected staff distribution lists, working with HR, IT and Compliance to agree any change to automated lists
• Monitor Operations Inbox and action as appropriate
• Manage special projects as required
• Proactively manage selected content on the company’s intranet, including document update and publication; liaising with technical team as appropriate
• Assist with the management of security groups and access for specific networks and applications
• Support administration of Team Leaders meetings, including scheduling dates and collating agenda items.  Attend and produce meeting notes

Key Experience and Skills:

• Curious and eager to learn
• Proactive attitude with the ability to demonstrate initiative, attention to detail and reliability.
• Good organisational and time management skills with the ability to prioritise workload and multi-task.
• Excellent interpersonal skills – able to communicate clearly and effectively at all levels.
• Advanced knowledge of Microsoft Outlook, Excel.  Good competencies in Word and PowerPoint.
• Ability to maintain high level of confidentiality in respect of information / documents / projects being produced or undertaken.
• Self-motivated, highly productive, reliable with a flexible attitude and a willingness to help out where required.
• Ability to act with good judgement and common sense.
• Ability to work under pressure, meeting tight deadlines.

Nice to haves:

• Experience with starter/mover/leaver processes
• Experience in testing and refining processes and identifying efficiencies

For a full consultation on this pivotal role, please send your CV to ARC IT Recruitment.