Senior IT Business Analyst, Insurance

The Role:

Senior IT Business Analyst is sought to join a leading insurance organisation based in the heart of the city. Joining a busy, high-function team, you will play a key role in driving digital transformation and innovation – collaborating closely with business and IT stakeholders to deliver cutting-edge solutions that support business strategy, enhance performance and meet evolving market demands.

What You’ll Do

• Partner with business units to understand strategic goals and identify digital opportunities.
• Translate complex business needs into clear, testable IT system requirements and user stories.
• Lead requirements analysis across Agile, Waterfall, and Iterative project methodologies.
• Produce detailed documentation including use cases, UML diagrams, UI mockups, and more.
• Drive the successful delivery of new systems and features, supporting implementation and user adoption.
• Collaborate with solution architects and subject matter experts to design future-ready applications and data landscapes.
• Support project managers in delivering outcomes on time and within budget.
• Facilitate training, testing, and benefit realisation activities with stakeholders.

What You Bring

• 10+ years of experience delivering IT or digital projects in Commercial Insurance.
• Proven knowledge of core insurance platforms—experience with Guidewire is a plus.
• Strong understanding of MGA and Lloyd’s Market operating models.
• Exceptional analytical, communication, and stakeholder management skills.
• Experience in coaching, mentoring, and leading teams of business analysts.
• A global mindset and the ability to work across cultures and business units.

Why Apply?

This is more than a role—it’s an opportunity to be at the forefront of digital change in one of the world’s most dynamic industries. Here, you’ll enjoy:

• Ongoing professional training and certification support
• A diverse and inclusive culture that celebrates bold ideas
• A commitment to continuous learning and career mobility
• The backing of a trusted brand that’s transforming the way insurance works

For a full consultation on this pivotal role, send your CV to ARC IT Recruitment.