CRM Administrator (HubSpot)

The Role:

CRM Administrator (HubSpot)

£35,000 – £37,000, Hybrid (Brighton),  6-Month Fixed Term Contract

About the role

This is a new, hands-on role owning the administration, configuration and data quality of the organisation’s HubSpot CRM. Working under general direction rather than to a fixed specification, you’ll make judgement calls on how CRM information is structured and presented, and know when to flag that a rule doesn’t yet exist.

It’s offered initially as a 6-month fixed term contract, with a strong likelihood of converting to a permanent position.

Key Responsibilities:

What you’ll be doing

• Owning HubSpot CRM administration, configuration and data quality
• Acting as the routine point of contact for CRM issues — diagnosing, resolving and escalating where needed
• Building and implementing changes under change control (workflows, forms, landing pages, integrations)
• Producing CRM reports and dashboards that answer the real question behind the request
• Applying access controls in line with data and security policy
• Designing and delivering CRM training people can actually use

Key Requirements:

What we’re looking for

• 2+ years administering HubSpot CRM
• Experience owning a CRM portal, not just working within one
• Experience setting or holding data standards, and building reports from a business question rather than a spec
• HubSpot certifications (Marketing, Sales, Service Hub) held or in progress
• Strong Excel/Google Sheets skills; comfortable working with users across multiple functions

Sound like you? Please get your application over as soon as you can.

Please note this is a hybrid role, so you’ll need to be within commuting distance of Brighton.