Commercial Coordinator

The Role:

Commercial Coordinator | Central Brighton (Hybrid) | £28,000–£32,000 + Benefits

Non-sales role. Help shape a brand-new position.

Our client is an established, growing technology services business based in Brighton. They provide communications and connectivity solutions to business customers. They have a small, supportive team, a strong reputation for customer service and long-standing client relationships.  This is a brand-new role at the centre of the commercial team. You’ll keep deals, customers and renewals moving, working closely with the company directors and a commercial analyst. It’s not a target-driven sales role and there’s no new business generation. Your job is to make sure nothing falls through the cracks and that existing customers feel well looked after.

Key Responsibilities:

What you’ll do

• Keep the CRM accurate and up to date
• Book meetings and keep the commercial team organised
• Make sure opportunities in the pipeline are followed through
• Check in with existing customers ahead of contract renewals
• Prepare quotes for smaller customer requests, such as adding users or services
• Help shape the processes that link sales and service delivery

Key Requirements:

What you’ll bring

• Excellent organisation and attention to detail
• A personable, confident communication style and the ability to build strong customer relationships
• Initiative and ideas. The role can grow as far as you want to take it.
• Experience in telecoms, IT or managed services would be a real advantage, but the right attitude and organisational skills matter most

The package

• £28,000–£32,000 depending on experience
• Hybrid working: full-time in the office for around three months while you get to know the business, then 3 days in the office and 2 from home
• Monday to Friday, 9:00–5:30.
• Private health insurance
• 23 days’ holiday, including your birthday, plus an extra day for every year of service
• Modern central Brighton office

You’ll get commercial exposure without sales targets. You’ll work directly with the directors, and you’ll have real ownership of a role you can shape from day one. The team is supportive and you’ll get onboarding tailored to you.

Interested? Apply now or contact ARC IT Recruitment for a confidential conversation.