Application Support Specialist – Partnerships

The Role:

We are seeking a dynamic and experienced Application Support Specialist to join a well-respected Digital Marketplace. In this role, you will play a critical part in facilitating the integration of partners onto their platform, ensuring seamless API integrations and partner satisfaction.

Key Responsibilities:

• Facilitate the integration of partners onto our platform, ensuring smooth API integrations.
• Utilize your technical expertise to troubleshoot technical issues, debug code, and diagnose integration problems.
• Manage projects effectively, prioritizing tasks, handling multiple projects simultaneously, and meeting deadlines.
• Maintain a customer-centric approach throughout the integration process, ensuring partner satisfaction.

Key Requirements:

• Strong understanding of APIs, web services, RESTful architecture, and related technologies.
• Proficiency in troubleshooting technical issues, debugging code, and diagnosing integration problems.
• Excellent project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Familiarity with CRM systems, ticketing platforms, and other support tools is a plus.

If you have a strong technical background, excellent project management skills, and a customer-centric approach, we want to hear from you!