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Overview
ARCselect partnered with a fast-growing, niche eCommerce brand operating within a sector-specific digital marketplace. With rapid expansion underway, the business required a technical leader to futureproof its platform and drive scalable growth.
The Challenge
The company’s existing technology stack was highly specialised but lacked scalability. As user demand increased, the limitations of the legacy infrastructure became a barrier to growth. To address this, the business created a new role: Head of Software.
This individual needed to fulfil a dual function:
- Remain technically hands-on in the short term
- Architect and execute a long-term technology roadmap aligned with business scale
In addition, sector experience was essential. The ideal candidate would bring direct knowledge of digital marketplace models, offering both operational insight and strategic value.
Our Approach
ARCselect executed a targeted market-mapping exercise to identify candidates with the right blend of technical leadership and sector experience. This included:
- Mapping digital marketplace organisations both regionally and nationally
- Isolating candidates experienced with comparable technology stacks
- Evaluating cultural fit, adaptability and strategic vision
THE OUTCOME
Within six weeks, we successfully placed a Head of Software with hands-on development expertise, proven experience scaling systems within a marketplace model, and a track record of leading engineering teams through periods of rapid growth.
Since the appointment, the company has:
- Replatformed key systems to support scalability
- Introduced agile development methodologies
- Laid the groundwork for a full internal tech team buildout
The hire has been instrumental in driving both product innovation and long-term operational stability.
